Shipping and Returns of Ikani Sport
Introduction
Welcome to Ikani Tackle!
We are delighted to have you join us on this pet-loving journey. Before you embark on discovering the wonderful world of pets and pet-related products, it is imperative to familiarize yourself with our Privacy Policy. This policy outlines how Ikani Tackle, located at No. 38, Jalan Saujana Permai 1, Taman Saujana Permai, 75450 Melaka, Reg no.: 202203027289, (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your personal information when you use our website and services.
By utilizing our website and services, you hereby agree to the practices described in this policy. If you have any queries or require clarification, please do not hesitate to reach out to us at Phone: +6016-3874408 or Email: customerservice@ikanitackle.com.
Information We Collect
- Personal Information
When you register an account or make a purchase, we may collect personal information such as your name, address, contact number, and email address. - Payment Information
To process payments, we may collect payment details, including credit card information. It’s important to note that credit card information is handled by a trusted third-party payment processor/gateway company, and Ikani Tackle does not have access to this data. - Usage Data
We collect data on how you interact with our website, including your browsing history, pages visited, and time spent on the site.
How We Use Your Information
- To Provide Services
We use your information to process orders, provide customer support, and personalize your experience. - Marketing
With your consent, we may send you promotional materials and updates about our products and services. - Legal Obligations
We may use your information to comply with legal obligations, resolve disputes, and enforce our Terms of Service.
Data Sharing and Disclosure
- Third-Party Service Providers
We may share your information with trusted third-party service providers to facilitate payments, shipping, and other essential services. These third parties handle credit card information on our behalf. - Legal Requirements
We may disclose your information when required by law, such as in response to a court order or legal process.
Data Security
- Data Protection
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. - Secure Payment
Payment information is encrypted and transmitted securely using industry-standard methods. Ikani Tackle does not have access to or store your credit card information.
Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through our website or other communication channels.
Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:
Ikani Tackle
6-2, Vervea, Jalan Vervea 4, 14110 , Simpan Ampat, Penang
Phone: +6016-3874408
Email: customerservice@ikanitackle.com